Case Management is a collaborative process of assessment, planning, facilitation and advocacy for options and services to meet an individual's health needs through communication and available resources to promote quality cost-effective outcomes. (www.cmsa.org)
Preparing for Case Management Certification / On-site Course
This course is designed to provide the practicing case manager with information to assist them in preparing for the CCM exam. It is also appropriate for those seeking a basic course in case management practice.
Course Objectives
- Describe the process for the CCM credential
- Obtain knowledge in the six essential knowledge areas for case management practice
- Comprehend the basic concepts / resources for disability management and public/private benefit systems
- Gain insight into any individual additional study needs
Course Content
The content of the course is based on feedback from course attendees as well as CCMC’s list of content areas. The content is updated several times each year. The resource manual for the course includes:
- 100+ sample exam questions
Sample Schedule (Day 1)
- Outcome & Quality Management
- Public sector benefits systems
- Private sector health benefits systems
Sample Schedule (Day 2)
- Occupational health / workers’ comp / disability management
- Self-assessment / wrap-up
